Jonathan ClarkeOperations Manager Jonathan ClarkeOperations Manager Jonathan is responsible for the Operational management of Utilitrack offices and home workers in multi locations. Jonathan has over 25 years Utility sales experience in managing and motivating high performance acquisition and retention teams. Jonathan has experience with Telesales B2B, SME and corporate customers, in a variety of roles covering account management, team management and operational channel management. He is a sales multi award winner, and his teams have achieved external recognition at both BESMA and the National Sales Awards. Jonathan’s utility industry and experience of building sales teams supports the growth ambitions of Utilitrack to be the best in the industry. 
Jane CarriganOperational Lead Jane CarriganOperational Lead Jane brings over 20 years of experience in the Utility Industry, focusing on the management of acquisition, retention, and win-back teams. With a strong passion for developing individuals, she is also a certified life coach. Jane’s extensive industry knowledge and exceptional people skills create a solid foundation for negotiating contracts for some of our biggest clients. Jane's position in Operations involves leveraging her life coaching skills to develop the team, drive performance, operational efficiency and compliance internal and with our external supplier relationships.
Kelly HambyCompliance & Sales Support Manager Kelly HambyCompliance & Sales Support Manager Kelly joined Utilitrack in 2011 and has over 14 years of experience in the utility industry. With extensive business knowledge in various fields, including billing, new connections, and registration, she excels in query management, providing high calibre sales support, and ensuring compliance in all areas. Her comprehensive expertise is a valuable asset in her current role, guaranteeing that our broker network receives outstanding support within Operations.
Alexster Pearson CloughTechnical Account Manager Alexster Pearson CloughTechnical Account Manager Alexster introduces a new viewpoint to Operations, having previously held non-energy sales positions and successfully managing his own small businesses. Since joining Utilitrack, he has emerged as a trailblazer in process improvement. With his sharp attention to detail and innovative outlook, Alexster has documented and enhanced numerous areas within the business. A proactive team player, he consistently goes above and beyond to support both his colleagues and the broker network in serving their clients. Alexster explores various methods and pathways to streamline processes and seamlessly integrates changes.
Sam WoolstonSpecialist Account Manager Sam WoolstonSpecialist Account Manager Sam has been an Account Manager and a key member of the Utilitrack team since the company's inception, bringing over 15 years of experience in the Utilities sector. With a background in finance prior to joining Utilitrack and deep expertise in the energy industry, Sam spearheads comprehensive account management for many of our largest clients. Additionally, she leads all incoming groups, as well as overseeing new connections and shipperless meters.
Richard O'NeillSpecialist Account Manager Richard O'NeillSpecialist Account Manager Richard brings more than 11 years of sales experience from Npower, where he has earned multiple awards for being the top performer on his team. He is a versatile professional, skilled in B2B sales, Business Movers, and Renewals, and is eager to leverage his expertise to assist our brokers in the current challenging market. Richard adopts a proactive stance on compliance, making certain that all details are meticulously addressed.
Ian AsquithAccount Manager Ian AsquithAccount Manager Ian has been involved in the industry since 2012. His in-depth knowledge of SME B2B Acquisition Sales, Renewals, Winback, and Business Movers, combined with his experience in SME business dynamics, has enabled him to thrive as an Account Manager at Utilitrack. In this role, he primarily concentrates on overseeing our varied SME portfolio.
Carla CloughAccount Manager Carla CloughAccount Manager Carla joins Utilitrack new to the energy industry, but with a strong background from other sectors. Her diverse experience positions her as a vital contributor to expanding the skillset within Operations. Carla will share her expertise in media, marketing, and managing her own small business, allowing her to transfer these valuable skills to improve our working processes.
Jake JacksonAccount Manager Jake JacksonAccount Manager Jake is new to the utility industry but brings with him over seven years of experience in digital agencies, where he built a solid foundation in project management and client services within web and app development. His past roles are expected to offer a fresh perspective to Operations and will be crucial to our future growth initiatives.Tel: 0113 397 0331 | Email: admin@utilitrack.co.uk
Utilitrack Ltd is Registered in England and Wales No. 07026121 Registered Office: 11 Lurke Street, Bedford, Bedfordshire, MK40 3HZ
